FAQ

What does Hiloptic sell?

Hiloptic specializes in cat carriers, travel backpacks, soft-sided pet bags, portable carriers, and related pet travel solutions.

How do I choose the right carrier size?

Measure your cat and compare those measurements with the dimensions and recommended weight capacity listed on the individual product page.

How much weight can the carriers hold?

Weight capacity varies between products.

Always follow the maximum recommended pet weight specified for the individual carrier.

Are the carriers ventilated?

Many carriers feature mesh panels, ventilation holes, or other airflow features.

The exact ventilation design will be shown or described on each product page.

Are Hiloptic carriers suitable for dogs?

Some products may also accommodate appropriately sized small dogs, but suitability depends on the individual product's dimensions, design, and weight capacity.

Are your carriers airline approved?

Do not assume a carrier is airline approved unless this is explicitly stated.

Airline requirements can also vary by airline, aircraft, route, and destination. Always confirm current requirements directly with your airline before travelling.

Can my cat stay inside the carrier for long periods?

Cats should not be left inside a carrier longer than reasonably necessary. Consider your pet's individual needs, temperature, ventilation, hydration, and journey duration.

Are the carriers escape-proof?

No pet carrier should automatically be considered completely escape-proof.

Always ensure openings, zippers, fasteners, and closures are properly secured before carrying your pet.

How should I clean my carrier?

Cleaning requirements vary depending on the materials and construction.

Follow the care instructions provided with the individual product.

How can I contact Hiloptic?

Email: hiloptic@outlook.it
Phone: +39 331 565 1060

Address: Corso Vittorio Emanuele 2, 80016 Marano Di Napoli NA, Italy